Physivo
DRAFT — LEGAL REVIEW REQUIRED

Draft policy structure

Complaints and disputes

How to raise a concern with Physivo and what to expect in response.

Raising a complaint

A complaints email address and response time commitment must be supplied before launch.

Our process

Acknowledgement, investigation and outcome stages to be confirmed.

Escalation

Independent escalation routes to be confirmed following legal review.

Physivo is for educational use only. Not clinical advice. 18+.